What if my card is lost or stolen?
If you think your card has been lost or stolen, open your online banking account and choose “card management” to report it lost or stolen.
You can also call the numbers listed below. Our Lost or Stolen Customer Service is available 24 hours a day, 7 days a week.

Debit Cards
- Personal: (855) 401-4599
- Business: (855) 401-4599
- Health Savings Account: (833) 232-4676
- OutlookSM: (855) 401-4599

Credit Cards
- Consumer: (800) 445-9272
- World Mastercard®: (877) 907-7478 or (706) 644-4518 (collect)
- World Elite Mastercard®: (877) 907-7480 or (706) 644-4687 (collect)
- Small Business Mastercard®: (877) 864-6519
- Business Mastercard®: (800) 472-1959
- Commercial Mastercard® Multi Card: (800) 472-1959 or contact your company's card administrator

Prepaid Cards
- Outlook℠ Prepaid: (855) 401-4599
- Gift Card: (877) 757-5424
- PayCheckPLUS! Payroll: (866) 404-0330
This card is issued by The Central Trust Bank pursuant to a license by Mastercard® International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Subject to credit approval.
Points have no expiration as long as the card is active and completes purchases on an annual basis.
Cash back is provided in the form of a statement credit.