Article | 1:33 min read

Report Business Fraud

Grow Your Business

Business identity thieves and fraudsters are clever and determined, and can quickly take advantage of business owners that do not take basic precautions to protect their business.

If you feel as though somebody is trying to get into your account or that you are a victim of fraud, please contact us immediately by phone at (866) 777-7912 or cbccustomerservice@centralbank.net



Received a Suspicious Phone Call or Text?

The criminal leaves a message saying that your account has been deactivated or compromised and you should return their call immediately. This type of ploy is called Vishing. The bad guys are hoping you will share your bank account, credit card or other personal information. Call us to report this suspicious activity.


Contact the Credit Bureaus

If you have disclosed sensitive information in a phishing attack, you should contact the three national credit-reporting organizations and the Federal Trade Commission immediately to place a fraud alert on your name and identity. This will help prevent thieves from opening a new account in your name. Here is the contact information for each bureau's fraud division:


  • Equifax
    (800) 535-6285
    P.O. Box 740250
    Atlanta, GA 30374
  • Experian
    (888) 397-3742
    P.O. Box 1017
    Allen, TX 75013
  • TransUnion
    (800) 680-7289
    P.O. Box 6790
    Fullerton, CA 92634

Report all suspicious contacts to the Federal Trade Commission at www.consumer.gov/idtheft, or by calling (877) IDTHEFT ((877) 438-4338)


File a Police Report

Filing a police report will help authorities bring criminals to justice and will help authorities gain insight on how the crime was committed.


Protect Your Personal Information

Federal law now allows everyone to get one free copy of their credit report every year from the three primary agencies. To obtain your free report, visit http://www.annualcreditreport.com. You should review your credit report regularly to ensure no one has opened a credit card in your name.
We will never contact you asking for your User ID, Password, Secret Word, account numbers or credit/debit card numbers. If you are contacted by someone claiming to represent the bank requesting this information, please call your preferred branch using the published phone number and report the incident.

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The information provided in these articles is intended for informational purposes only. It is not to be construed as the opinion of Central Bancompany, Inc., and/or its subsidiaries and does not imply endorsement or support of any of the mentioned information, products, services, or providers. All information presented is without any representation, guaranty, or warranty regarding the accuracy, relevance, or completeness of the information.