April 14, 2023 (Jefferson City, Mo.) - Central Bank, as part of Central Bancompany Inc., is pleased to announce it has been named “Best Customer Service Bank” by Newsweek. The bank is grateful for this honor and appreciates the recognition of its efforts to provide high-quality banking services to its customers.
According to Newsweek, it reviewed banks with the fewest complaints reported to the Consumer Financial Protection Bureau and the quickest resolution time when it came to addressing those problems. Additionally, Newsweek considered weekend hours, a helpful mobile app – scoring a 4.87 of 5 –, and a variety of dedicated customer service lines for the designation.
This recognition is a testament to the hard work and dedication of the bank’s team. As the bank continues to navigate the ever-changing banking landscape, it remains committed to providing exceptional service, while upholding the service standards on which Central Bancompany was built.
Newsweek says customers want to know their financial institution will be there for them should challenges arise, and as Central Bank looks forward to another successful year, it remains dedicated to providing top-notch banking services to its customers.