How to Protect Yourself from Fraud

We are diligent about security and are constantly making small to significant investments in our security protocols and systems. However, we can only help protect you to an extent.

If you’ve experienced any sort of fraud, you are probably aware of the damage and headaches associated with identity theft. If you haven’t, consider yourself lucky and remember it is important to be aware of potential fraud in the digital world.

To report a lost or stolen credit card, call (800) 445-9272. To report a lost or stolen debit card, call (855) 401-4599. Monitor your card activity and protect your personal information with Card Alerts.

Stay Ahead of Potential Cyber Thieves with these Helpful Tips

  • Never disclose personal financial information to ANYONE - online, text, phone, or email. Unless you are in a bank or call our customer service center, we will not ask you for any personally identifiable information.
  • Do not open email attachments you are not expecting, or click on suspicious links from a sender you may or may not trust. If you find yourself interested in an email solicitation and it seems questionable, simply type the URL in the address bar instead of clicking on the link provided in the email.
  • Keep anti-virus software up-to-date. These programs need frequent updates to guard against potential new viruses. Some anti-virus programs offer an “auto-update” feature, where regular updates could be made for you behind the scenes.
  • Stay alert online and keep tabs on your accounts. It is very important you enter the online world with a suspicious attitude keeping your security and privacy on the top of your mind, especially if you are looking to purchase goods or services. If your account has suspicious activity, do not hesitate to report it to the bank. The quicker you act the better chance you have at mitigating potential theft. When you’re not online, always disconnect from the internet.
  • If your phone or tablet is lost or stolen, disable it immediately. Contact your cell phone provider if you need assistance. Always use the password function on your phone to heighten security in the event it is lost or stolen.


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